What you need and need to know before your flight

Travelling by air can be exciting but it can also be stressful, especially if you are not familiar with the process. This guide is designed to help you prepare for your flight and provide you with the information you need to know before you travel. From booking your flight to arriving at your destination, we've got you covered.

1. Boarding Pass

Boarding passes issued through the online check-in process can be sent to you via WhatsApp. You can display the boarding pass barcode on your smartphone to be scanned at the airport barcode readers just before the security check, or if you prefer, it can also be printed at home and presented at the security checkpoint.

2. Identification Document

Please ensure each passenger has a valid form of ID like an ID Book or card, South African Driver's Licence or Passport.

Children must have a Birth Certificate or a certified copy of a Birth Certificate no older than 3 months. For domestic travel, it does not need to be an Unabridged Birth Certificate.

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Make Your Flying Experience A Breeze

Be On-Time

Check-in for your flight closes strictly 40min before departure. We cannot make any exceptions to rush late passengers through. Boarding gates close 15min before departure. Please be at the airport 90 minutes for your domestic flight and 120 minutes for your international flight, if not earlier in the busy season.

Late passengers will be off-loaded and may be subject to flight change fees and fare differences.

Don't Pack Too Much Hand Luggage

Space in the overhead bins is limited, so please ensure that you stick to the hand-luggage regulations. Regulations allow you to take one piece on board with you, the weight of which should not exceed 7kg and dimensions of 56 x 36 x 23cm. You may also take one other small personal bag which is to be stored beneath the seat in front of you. Thus you could take a handbag and small suitcase, or a small suitcase and a slimline laptop bag, for example. 

Passengers with over-sized luggage will be required to check it at R250 per bag.

Bringing Checked-in Luggage?

At FlySafair customers can choose to save by electing not to bring checked-in luggage. If you intend to bring checked-in luggage, please ensure that you have included checked-in luggage in your reservation. Please also ensure that you stick to the size and weight restrictions.

Bags can be added at the airport for R250. All overweight bags will be charged a penalty fee of R250.

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